About Us

Rapid Response Computer LLC was founded in 2016 by Katherine McDonough and Kevin Biju.

Katherine, who has a Masters Degree in Computer Based Training (CBT), has been teaching fundamental computer, Word, Excel, PowerPoint, Outlook, QuickBooks, Internet, email and a range of other programs for 16 years and is a NYS licensed teacher. She also has a full range of computer repair skills, wireless networking, printer troubleshooting, and setting up new computers.

Kevin’s wide range of computer repair skills include: solving software and hardware issues, laptop repair including, screens, keyboards, hard drives, ram upgrades, power jack replacement and sound and video issues. He also fixes smart phones and tablets including screens, charging ports, video, camera and sound issues.

At RRCR we offer a free diagnostic and a full 1 year guarantee on all our repairs including virus removal. In most cases we will have your computer back to you within 24 hours.